Q: Do we have a catalogue/brochure that can mail to new customers free of charge? Can we offer more samples except the 40,000 pics showing online?
A: We'll send one copy of our CD catalogue with your first order together if you want.Note:We solemnly declare that we have all the rights reserved for our creation. Reproduction or coping without our authorization would
constitute piracy and violation of law.

Q: How many painters/artists work for us? How many paintings we can paint every month?
A: Our employees in our 30 studios/factories include about 300 painters and 100 artists, and hundreds of part-time painters/artists around China. Our monthly output includes 2,000 odd high quality paintings, 30,000 odd medium and
commercial quality paintings.Usually, boat shipping is our first choice for exporting paintings, especially for
commercial-quality paintings.

Q: How do our clients check the status of their orders?
A: Pls sign in your account and check the order status. If there is any question arising from your order, we will notify you before delivery.

Q: Some clients send samples and want us to copy. How to send so as to get desired high quality? Do we prefer email-attachments or photos by regular mail?
A: Original sample pictures can be either email attachments or photos by regular mail. We prefer photos by regular mail if you don't have many pictures.

Q: What's our minimum quantity requirement to ship?
A: $150 valued. No limit for museum quality
ordered by private user.

Q: Can paintings be reproduced in sizes other than the sizes that are listed in our price list?
A: Yes. Tailor-made orders are available. Prices for irregular sizes=(smaller regular size + bigger regular size)/2 * x% We charge x% cost of all irregular sizes because they need separate painting procedures and additional
labor cost. X may be smaller or bigger than 1.

Q: About the artists' autograph
A: Our artists are skilled enough to do quality paintings for our clients. So Some of our clients are very satisfied with the fact that some of our artists will be famous someday.

With the approval of our artists, we will satisfy the desire of our clients. Please let us know if you are keen to have their signatures on your favorite paintings.

We never use any signatures, seals or other signals on painted area without your approval so as to avoid inconvenience.

You can also propose signatures or ways of signing of your desire.

Q: Could we send free samples to new clients?
A: Since it is the first time that we do business, we can fully understand your position and the reason of your request for free samples.

On account of this, we would like to accept 30-50% down payment (no limit on the total value) up front to start painting upon request; then we will take digital photos of the paintings before shipment,demonstrating the quantity and the quality of paintings and email the photos to you for your confirmation.

You may send the remaining payment after having received our emailed photos of your orders and found them satisfying; If not satisfied, we would like to do anything according to your taste until our paintings meet your requirements.

　